Business Continuity
When something breaks, you’ll know exactly how long you’ll be down — because we’ve tested it.
Every business backs up. Most of those backups don’t actually work. A backup that hasn’t been restored in 18 months is a hope, not a plan — and the day you find that out is always the worst possible day.
Gravity Networks builds business continuity that’s been rehearsed, not just purchased. You get a documented Recovery Time Objective for each critical system, a restore-test cadence agreed in your continuity plan, and a runbook your team can actually execute under pressure. When ransomware hits or a server dies, you already know the answer.
What business continuity with Gravity actually includes:
- Written RTO/RPO targets for every critical system — not vague promises
- Immutable, ransomware-resistant backups (local + cloud) with version history
- Restore-test cadence agreed in your continuity plan — not a generic schedule we apply blindly
- Documented disaster recovery plan with named owners and a runbook for each scenario
- Tabletop exercises so your team has done the drill before the real event
- Cyber-insurance-ready documentation for your annual renewal
Gravity Networks is trusted by Utah’s finest firms
We have been using Gravity Networks as a turnkey IT service provider for our small company. They provide a critical service for us, as we don’t have an in-house IT person. Gravity Networks has done an outstanding job, proactively making sure all our data is backed up and have upgraded a large portion…
Jim Steppan
Branch Manager
Emisense
Who needs business continuity most
Practices that can’t let a ransomware event become a reportable HIPAA breach.
Plants where a failed server or ransomware event stops production by the hour.
Advisors who can’t go offline during market hours — and can’t explain it to their clients if they do.
Firms with court deadlines. A backup that wasn’t tested in 18 months is a hope, not a plan.
Serving businesses from our offices in Salt Lake City and Knoxville.
Cybersecurity
Ransomware is the #1 disaster for SMBs in 2026. Stopping it is cheaper than recovering from it.
Cloud Solutions
Cloud isn’t a backup by itself. We set up cloud the right way — with real recoverability.
Managed Services
Proactive monitoring catches 80% of outages before anyone notices. Here’s how we do it.
BUSINESS CONTINUITY QUESTIONS WORTH ANSWERING BEFORE DISASTER
What owners and operations leaders ask when they’re tired of hoping the backup works.
What’s the difference between backup and business continuity?
Backup is a copy of your data. Business continuity is a plan for keeping the business running when something breaks — with tested backups, a documented recovery time, a written runbook, and people who know their roles in an incident. A backup without a tested restore is like a fire extinguisher nobody knows how to use. We sell the plan, not just the file copy.
How fast can you get us back online after a ransomware attack?
It depends on the Recovery Time Objective we’ve agreed to for each system. For a typical SMB on our business continuity stack, critical user-facing systems (email, file access, LOB apps) come back in 4–24 hours from a clean, immutable backup. Full environment rebuild including endpoint re-imaging usually completes inside a week. The number is published in your continuity plan so you’re not guessing during the incident.
Do cloud services like Microsoft 365 and Google Workspace back themselves up?
No — not in the way you need. Microsoft and Google guarantee the platform is up; they don’t guarantee you can recover a folder a former employee deleted six months ago, or roll back a SharePoint site after ransomware encrypts the synced copies. Microsoft’s own documentation recommends third-party backup. We deploy a dedicated M365/Google backup with 1-year+ retention and tested restores. Nobody should rely on Recycle Bin as a recovery strategy.
How often do you test our restores?
Restore-test cadence is defined per system in your continuity plan, not a one-size-fits-all schedule. The shape we typically recommend: automated restore checks on critical systems, full-system restore drills on a documented cadence (annual at minimum, more often for higher-criticality systems), and a tabletop exercise with leadership when material changes happen in the environment. Specifics — what gets tested, how often, what evidence is produced — are agreed in writing rather than promised verbally.
What are RTO and RPO, and what should mine be?
RTO (Recovery Time Objective) is how long you can be down before the business takes real damage — measured in minutes, hours, or days. RPO (Recovery Point Objective) is how much data loss is acceptable — how far back can the restore be without materially hurting you. For most SMBs we target RTO of 4–8 hours for critical systems and RPO of 1 hour or less. We tune those targets per-system based on what actually matters to your operations.
Will my cyber insurance require a tested disaster recovery plan?
Almost always, yes — and the questions are getting more specific every renewal cycle. Carriers now ask for immutable backups, evidence of recent restore tests, a written incident response plan, and documented RTO/RPO. The business continuity engagement is designed so the documentation needed for those renewal questions exists and is current, rather than scrambling the week before the policy expires.