Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-...

In the past month, Microsoft has beefed up Office 365 with AI-driven capabilities designed to help businesses make the most of their data, company content, collaborative projects and more. Read on to...

If you’re disturbed by advertisements and “helpful” suggestions that are based on your internet browsing habits, recent research has found yet another source of online tracking. It’s a sneaky tactic t...

Big-name social media platforms such as Instagram, Facebook and Snapchat are more interactive and responsive than ever. However, these platforms now have a plan to move another step forward in 2018. H...

“Fad” is a dirty word for many small-business owners. Whether it’s what they’re selling or what they’re investing in, business owners need long-term and reliable investments to secure their future. Wi...

Most business owners and individual users know that making calls via VoIP is cheaper and more feature-rich when compared with the old landline telephony system. Still, you might be unaware of the VoIP...

The main difference between Microsoft Teams and its competitors like Slack or Convo can be summarized in one word: integration. Teams integrates with various Microsoft applications like Word, OneNote,...

You can easily tell whether a website is encrypted, and therefore safe, if a padlock icon appears next to its URL and if it starts with HTTPS (instead of just HTTP). Unfortunately, hackers now use the...

You might not be interested in learning about IT, and we don’t blame you, you didn’t start your business to master the ins and outs of servers. But whether you like it or not, your business relies hea...

Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly impro...