VoIP, or Voice over Internet Protocol, is a telephony solution that allows users to make calls through any internet-enabled desk phone (hardphone) or software device (softphone). The type of business...

Microsoft is constantly updating and improving its Outlook email program, and some users struggle to keep up with all the new and exciting features. If you want to catch up on the latest productivity-...

Con artists have created a new method of deceiving Chrome users by freezing their browsers and displaying a security notification with bogus tech-support contact details. Their ultimate goal is to sca...

With so many affordable IT tools on the market, it's a great time to be a small-business owner. Most of them are basic and won’t require much training, too, so you don’t have to be tech-savvy to use t...

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless wort...

Good news for Office 365 subscribers who use Apple devices: Microsoft apps now seamlessly integrate with the Apple ecosystem, which means working on documents is now much easier on an iPhone, iPad, an...

Facebook’s newest action can mean bad news to businesses. The company had announced its decision to screen its News Feed to include less content from publishers and businesses and more from your loved...

Cybercriminals are fairly experienced at avoiding detection. By the time you notice they’ve infected your computer with malware or hijacked your account, serious damage has most likely already been do...

From CryptoLocker to WannaCry, ransomware has grown in sophistication and scope over the past few years. And given its widespread success with hackers, more ransomware attacks will likely be developed...

Transmitting voice conversations over an internet connection can be risky, with no way of knowing whether or not anyone is tapping your calls. In response to this concern, Skype has just released a ne...