Research has shown the importance of being available for your existing and potential clients. A McKinsey study found that 70 percent of purchasing decisions are based on how the client feels they’ve b...

The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting busines...

Now that VoIP is becoming the common means of collaboration among SMBs, it’s time to start securing your networks from threats against them. Without a thorough knowledge of how VoIP works, companies c...

With Office Insider, subscribers have the privilege of viewing and testing new Office 365 features before other users. This insider feature targets tech-savvy business owners who want to get ahead of...

Hackers come in all shapes and sizes. From kids wanting to gain notoriety on the internet to political groups trying to send a message, the motives for a cyberattack vary widely. So how can you protec...

Your brand's online reputation is not helpless from negative reviews on consumer complaint sites. Though it's nearly impossible to remove them from the Internet, there are online reputation management...

Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatical...

Is your company losing money because of bad communication? Don’t suffer in silence! Read on to discover how unified communications (UC) can save your business.

Both SharePoint and OneDrive help business owners manage and share data. But selecting the best platform can be difficult and give anyone a big headache. For instant relief, here’s a quick reference t...

Experts are constantly creating new security systems to protect individuals and businesses from hackers. From those who want to attend popular events like the Olympics to avoiding an angry boss, hacke...