Voice over Internet Protocol (VoIP) is changing the way small- and medium-sized businesses (SMBs) communicate. That’s why many SMBs are now switching to this affordable yet feature-rich phone system....

Microsoft understands the value of business data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Office 365 subscribers. But given th...

Cloud computing marketing can be deceiving. When you see an image of the cloud, it’s often a happy, bubbly, white puffball floating delightfully in front of a blue sky background. Its presence is both...

There are no one-size-fits-all options when it comes to the right social media platform for your small- or medium-sized business. Facebook might be the biggest name in social media networks, but there...

Don’t you love hold music? The next time you’re on hold with your IT provider listening to the always-pleasant Muzak with which they annoy waiting callers, ask yourself, “Is my IT provider holding me...

Identifying opportunities in all areas of business is vital for growth, but one area that’s often overlooked is technology. Although it’s easy to adopt an “if it ain’t broke, don’t fix it” attitude wi...

It’s that time of year again: temperatures are dropping, Q4 is ending, the holidays are approaching and technology needs upgrading. It’s also the time of year to start planning for or investing in nex...

Eavesdropping has recently been making headlines, but this form of cyberattack has been around for years. Cybercriminals have been listening in on VoIP phone calls since the tech was introduced to the...

Sending phishing emails is the most common method hackers use to distribute malware and steal information. In fact, there are billions of phishing emails sent every year, and millions of people keep f...

As IT security consultants, we’re stuck between a rock and a hard place. Managed IT services providers (MSPs) such as ours want to provide clients with enterprise-level IT, but that requires that we s...