VoIP phone systems use the internet just like any PC. Therefore, hackers can gain access to your servers and data network through VoIP phones. Understanding how to combat theft of service in VoIP is c...

Office 365, the cloud-based version of Microsoft Office, is becoming the most popular software suite used by small- and medium-sized businesses (SMBs). With an ever-increasing number of organizations...

At the end of the day, the success of any business comes down to whether it’s making a profit. That’s why building and maintaining relationships with your customers — your primary source of revenue —...

Twitter is one of the most popular social media platforms for businesses because it enables them to focus on public conversation and exposure. Businesses use Twitter to engage their customers and upda...

Companies — small- and medium-sized businesses, in particular — struggle to protect their data. For one, they make mistakes in the strategies they employ to protect their IT infrastructure. If your or...

If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you shou...

At work, we depend on apps for productivity. However, with so many tabs open in our web browsers, it can be a drag to constantly click in and out of them just to get the information we need. Fortunate...

Every business owner knows that having a business continuity plan is crucial to the success of their organization. However, when the unexpected does happen, companies tend to overlook how well employe...

With over three billion internet users around the globe totaling roughly 40% of the population, the internet is rife with opportunities for hackers to steal users’ information. And with technology con...

The holiday season is upon us — and businesses are likely to experience their phones ringing off the hook. As a business owner, you need to make sure that your Voice over Internet Protocol (VoIP) syst...